Services

Computer solutions for the Scottish Borders

Tel: 01896 824419

Professional Computer Sales, Support and
Repairs for Small Business & Home Users

WE HAVE MOVED PREMISES IN MELROSE
New Address below: Website under reconstruction

COMPUTER & LAPTOP REPAIRS AND UPGRADES

COMPUTER SALES AND SERVICE CENTRE

Our conveniently sited office and workshop at Eildon House, Melrose, is situated in the central Scottish Borders and provides a facility for computer recommendations and purchases. Our consultancy service provides you with great advice and assurance that your purchase is backed by a local company with your best interest at heart.

REPAIR SERVICE

Computers and Laptops are received every day with faults ranging from slow running to not starting at all! Some require repair or replacement of hardware, others software and file correction or most commonly removal of malware and virus infections with the subsequent repair of damage.

The majority of repairs are turned around within two working days and a fixed price menu ensures that every customer is kept informed of the final cost. If after diagnostics, further work is required, a phone call is made with a quotation before commencement of work.

Standard repairs are based on a fixed price menu starting from £29.

Site callouts are priced with respect to the distance and time required, these generally start at £49 for local visits which includes travel and one hour at the premises. These visits are generally for broadband, email, software, printing and network issues whilst hardware faults, upgrades and

CONSULTANCY SERVICE

Digibyte specialises in providing a full service from purchase to repair, upgrade and ongoing IT support. Your personal “IT Coach” service where you have a trusted resource to ensure that your computing experience is consistent and well informed. Many of our clients are not “computer literate” and rely on Digibyte for good, honest and reliable advice as well as maintaining consistent performance of their IT equipment.

BUSINESS SERVICES

At Digibyte, we are commited to assisting local businesses with the best and most effective computing related solutions at minimal cost and disruption.

Most business owners are experts in their chosen field and you would normally prefer to spend your precious time actively producing and marketing your own product or service. Slow running and malfunctioning computers or broadband and printer problems can seriously effect efficiency and ultimately create undesired lost hours or even worse, financial costs.

Your IT concerns in regard to file and printer sharing, anti-virus security, user control, printing, internet & email access, websites and equipment maintenance, plus ensuring safe and secure file backups are efficiently dealt with by the team at Digibyte IT Services.

JARGON FREE TUITION

Many of our customers come to us for free and honest advise in regard to using a computer. Our comprehensive service includes tuition in everyday computing with jargon-free explanations on how to achieve your goals.

For many, this is using Windows , the Internet and Email but for others it is to know how to store and backup files, word processing or photo editing.
For the best results, sessions are normally given at the clients premises .

Some people like to know more about maintaining their computer or laptop and we can assist in this area too with tuition on optimising performance.

There are useful tips and general computing advice on John’s blog entitled:

WEBSITE CREATION
This website has been created by John Sharman and from this work, John has been commissioned to produce websites for a catering company, a children’s book, a Rotary club and a bus company among others. If you are considering a new website or perhaps replacing an old one, then give us a call for more information.

For Business and Home Accounting, the ACCOUNTZ suite of programmes are highly rated when it comes to straight forward simplicity of use and reports presentation

Start your programs faster, speed up computer boot time. increase computer security, clean and maintain your hard drives and generally maintain the health and security of your computer or laptop.
PC Tools produce the most popular software for
complete and trusted computer maintenance.

Computer Repair Companies in Scottish Borders

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